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Telzio

Cloud phone service for small businesses

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Telzio is a cloud-based business phone system that replaces traditional PBX hardware with a web-based platform. It provides calling, messaging, and call management tools through a single interface, with usage-based pricing that scales with call volume rather than the number of users. The system supports mobile, web, and desk phone calling, along with SMS/MMS messaging and virtual fax.

Key capabilities include call queues, phone menus, call forwarding, scheduling, auto attendants, and a visual call flow builder for designing caller experiences. The platform offers local, toll-free, and international numbers, number porting, call recording, voicemail transcription, and call center features such as live reporting and monitoring. It integrates with mobile apps, web phones, and desk phones, and includes administration tools like user roles, permissions, two-factor authentication, and data retention controls. The service is HIPAA, SOC2 Type 1, and GDPR compliant.

Telzio is designed for small businesses, healthcare organizations, nonprofits, and enterprises that need a scalable phone system without dedicated hardware. Pricing is usage-based, with unlimited users included and premium features available from the start. A free 30-day trial is offered, along with custom quotes for higher-volume plans and bundled international calling options.

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