Tars
Customer experience built around outcomes
Tars is a platform for building AI Agents that handle customer support and lead acquisition across channels including web, WhatsApp, and email. It addresses the problem of fragmented conversations by keeping a single thread with shared context across channels, so agents can look up information, take actions, and escalate to live chat with full history.
The platform includes a no-code Agent Builder for configuring behavior, escalation rules, and tool connections, along with a Knowledge Base using RAG retrieval with hybrid search, re-ranking, and confidence scoring. Supporting modules cover AI Evaluation with synthetic datasets and LLM-judge scoring, AI Analytics with topic clusters and sentiment, a Categorizer, and Live Chat handoff. Agents can be deployed across web, WhatsApp, and email from one configuration, with staging validation and automatic tool retries. Integrations include Zapier, Google Analytics, Facebook Pixel, and AdWords conversion tracking, plus custom tools and APIs.
Tars is aimed at teams in industries such as finance, insurance, government, healthcare, telecom, education, retail, and real estate. It offers a free starting option alongside demo scheduling, with pricing details available separately.
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