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Siena AI

Empathic AI Agents for commerce.

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Siena AI is an AI-powered customer experience (CX) platform built for commerce brands. It provides a suite of AI agents that automate support, shopping assistance, review management, quality assurance, and voice-of-customer analysis. The platform integrates with existing help desks and commerce tools, and uses a brand intelligence layer to personalize interactions and generate business insights.

11 alternatives to Siena AI

Ranked by how well each tool replaces Siena AI: shared features, audience, price and popularity.

  1. Zendesk

    Customer service software for support teams of any size

    Covers 2 of 15 key features and starts cheaper.

    67 out of 100 match$19/mo

  2. My AskAI

    AI customer service agent that works inside your existing helpdesk.

    Covers 7 of 15 key features and starts cheaper.

    66 out of 100 match$199/mo

  3. Intercom

    AI-first customer service platform with Fin AI agent

    Covers 3 of 15 key features and starts cheaper.

    63 out of 100 match$29/mo

  4. Customerly

    The AI agent that actually resolves tickets

    Covers 6 of 15 key features and starts cheaper.

    63 out of 100 match$19/mo

  5. Enjo

    AI support agent that resolves requests end to end.

    Covers 8 of 15 key features, has a free plan and starts cheaper.

    Free plan
    63 out of 100 match$95/mo

  6. Richpanel

    The helpdesk where AI closes 50% of tickets, with a 50% automation guarantee in 30 days or

    Covers 4 of 15 key features, has a free plan and starts cheaper.

    Free plan
    62 out of 100 match$0.20/mo

  7. Capacity

    The AI platform for every customer interaction.

    Covers 8 of 15 key features.

    62 out of 100 matchContact sales

  8. TeamSupport

    The Only AI-Native Platform for the Full Customer Lifecycle

    Covers 6 of 15 key features and starts cheaper.

    62 out of 100 match$45/mo

  9. Minimal

    AI Customer Support Agents for E-commerce

    Covers 5 of 15 key features and starts cheaper.

    62 out of 100 match$489/mo

  10. SparrowDesk

    You run support. AI runs the busywork.

    Covers 6 of 15 key features, has a free plan and starts cheaper.

    Free plan
    61 out of 100 match$16/mo

  11. Tactful AI

    Omnichannel customer experience platform with AI agents for conversations.

    Covers 3 of 15 key features.

    61 out of 100 matchContact sales