Saysimple
A B2B commerce customer engagement platform connecting every channel, team, and customer.
Saysimple is a customer communications platform that brings WhatsApp, Facebook Messenger, Instagram DM, webchat and email into a single shared team inbox, so conversations, customer history and order context stay together rather than being scattered across channels and personal devices. It is positioned for B2B commerce, with ERP and CRM connections that keep customer data in sync.
The platform includes the Omnichannel Inbox with smart routing, user roles, contact profiles and labels, team collaboration, quick replies and templates, and analytics at agent, team and channel level. Automation and AI are handled through the Flow Builder, AI Agents and a Knowledge base, alongside broadcasting, call deflection, contact lists and a template manager. Integrations cover Zapier, Make, HubSpot, Shopify, Slack, Google and Microsoft Power BI, with an API, webhooks and a Plug-in Development Kit for custom connections.
Saysimple is aimed at B2B commerce teams across service, operations, sales and IT, with data hosted in the EU. A demo can be booked to walk through a use case; the pages do not state plan tiers, seat or usage-based packaging, or a free trial.
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