SalesCaptain
AI-powered communication platform unifying phone calls, texts, webchat, and social messag
SalesCaptain is a customer communication platform that consolidates phone calls, texts, webchat, and social messaging into a unified inbox. It addresses the problem of scattered customer conversations by bringing channels together and automating responses, so businesses can capture and route leads, filter spam, and handle tasks like appointment reminders and after-hours lead capture.
The platform includes a Unified Inbox, Phone System, Social Channels, Webchat, SMS & RCS Messages, and a Social Planner. Automation Flow and Marketing Flow support automated workflows, while AI Chat Agent and AI Phone Agent handle conversations, backed by a Knowledge Base and AI Agent Templates. Integrations cover Salesforce, HubSpot, Clio, Zoho, Zapier, Shopify, Square, Lightspeed, and others, with additional apps, webhooks, and payments available.
SalesCaptain is aimed at businesses managing inbound leads and customer conversations across channels. It is packaged in three editions: a free Startup tier with unlimited users and usage-based messaging and calling, a monthly Business tier with core features and included AI call minutes, and an Enterprise tier with custom usage, full feature access, and a relationship manager. A free trial is offered.
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