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RMS

Cloud-native property management platform for hospitality operators.

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RMS is a cloud-based property management system for hotels, motels, holiday parks, campgrounds, and serviced apartments. It centralises multi-property operations, automates routine tasks, and supports reservations, guest communications, and performance reporting from a single platform.

Core modules include housekeeping and maintenance, a built-in channel manager, booking engine, rate management, guest services, communication hub, guest feedback, reporting and analytics, and point of sale. RMS Pay handles guest payments, while an open API ecosystem with a developer portal, sandbox environment, and webhook support enables two-way data exchange with third-party tools. AI features include Sadie AI for call handling.

Plans are segmented by property type, with Accelerate and Elevate editions covering single properties and multi-property groups respectively. Pricing is quote-based, and optional add-ons such as EDM, interactive maps, owner and trust accounting, utilities management, and revenue manager integration can be added per edition.

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