Cloudbeds

Cloudbeds is a cloud-based hospitality management system that brings hotel operations, distribution, guest experience, and revenue marketing into a single platform. It addresses the fragmentation of running separate tools for front desk work, channel distribution, payments, and guest communication, keeping reservations, rates, guest data, and payments on one shared data model.

Core modules include a property management system, commission-free Booking Engine, Channel Manager, payment processing, guest messaging inbox, AI-powered chatbot, digital check-in, kiosk, guest portal, tickets and tasks, Insights and Reporting, Revenue Management, CRM, Digital Marketing, Websites, and Reputation Management. It connects through an App Marketplace and open API to a range of integration partners, and includes Cloudbeds Signals, an AI foundation model supporting forecasting, pricing, and personalization.

Cloudbeds is built for hotels, multi-property groups, hostels, short-term rentals, and B&Bs, with solutions organized by property type and by role for revenue managers, general managers, front desk managers, owners, and IT managers. Onboarding includes guided data migration, training through Cloudbeds University, and multilingual support. Pricing details are available through a demo request rather than published plans.