Planado
Field service management software for teams working outside the office
Planado is a field service management platform designed for teams whose work takes place outside the office. It addresses common operational problems such as chaotic scheduling, lack of visibility into worker locations, delayed or missing job reports, and customer disputes that arise from using disconnected tools. The platform consolidates daily planning, dispatching, and reporting into a single system.
Key capabilities include scheduling and dispatching jobs from a browser-based interface, with the ability to assign tasks, adjust schedules in real time, and publish updates that sync automatically to workers’ mobile apps. An interactive map shows both job sites and the real-time locations of field employees, helping dispatchers find the nearest available worker for urgent tasks. The platform also supports job status tracking, checklists, reports, and recording of services and materials used. Integrations include CRM, mileage tracking, document signing, recurring jobs, a product catalog, and an API. Planado is compatible with Google Chrome, Mozilla Firefox, and Safari.
Planado is aimed at office teams—dispatchers and managers—who coordinate field technicians across multiple jobs and locations. It is offered in three subscription editions: Basic, Standard, and Pro, priced per user per month when billed annually. The Basic plan includes tasks management, scheduling, employee GPS tracking, a mobile app, and checklists. Higher tiers add features such as teams and work shifts, CRM integration, mileage tracking, document signing, recurring jobs, a client portal, and API access.
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