OctopusPro
Field service management for staff on the move and customers in one platform
OctopusPro is a cloud-based field service management platform that brings leads, inquiries, quotes, bookings, invoices, payments, customers and staff into one system. It is designed to coordinate office teams and mobile workforces, covering the full job lifecycle from initial enquiry through scheduling and dispatch to completion, billing and reporting.
Core modules include lead management, booking and appointment scheduling, job assignment, automated reminders and confirmations, rescheduling and cancellation, complaints and quality management, invoicing, payments, deposits and refunds, integrated accounting, timesheets, payroll and real-time field service reports. Customers can use a self-service portal, while fieldworkers use a branded field service app with GPS tracking, live location, check-in and check-out, photo uploads and job ratings. The platform supports a wide range of industries, from construction and trades to healthcare, beauty, education, transport and professional services.
OctopusPro is offered with a free trial and a free plan, alongside paid plans that include a Starter & Established option and an Unlimited Users option. Plans include seats for team members and fieldworkers, with usage-based fees applying to Google Maps services such as geocoding, address autocomplete, live maps, travel time calculations and route optimization. The Unlimited Users plan requires a customer-provided Google Maps API key.
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