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FieldEdge

Field service management software for multi-truck service contractors.

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FieldEdge is field service management software for HVAC, plumbing, electrical, locksmith and appliance repair contractors. It brings dispatching, scheduling, work orders, invoicing, payments, flat-rate pricing, proposals, service agreements and marketing into one system, helping contractors coordinate office and field operations and present consistent pricing to customers. The company is brought to you by Xplor.

Core capabilities include job and technician management, call booking, work orders, scheduling, dispatching, reporting, tech time tracking, invoices, pricebook and flat-rate pricing, purchases, QuickBooks Online and Desktop integration, integrated payments, quotes, customer management, SMS texting, custom forms, automated alerts, reminders and lead tracking. FieldEdge Flat Rate provides an equipment and repairs pricing database with custom repair creation, and FieldEdge Flat Rate Mobile carries pricing and work orders into the field. Additional tools include Proposal Pro for good, better, best and budget options, MarketingEdge for email, two-way texting, forms and campaigns, warehouse inventory management, outbound call recording and a consumer management portal. Integrations include QuickBooks, Intacct, FleetSharp and Trane Technologies.

FieldEdge is packaged in three plans: Select, Premier and Elite, with included mobile app licenses increasing by tier. Pricing varies by team size and add-ons, and advanced features can be added to lower tiers. There is no free trial; onboarding includes a specialist, the Navigator knowledge base and Field Services Academy.

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