PixieBrix

PixieBrix is a browser extension for customer care operations teams that provides visibility into agent actions in the browser and allows policies to monitor, warn, or block actions in real time. It addresses workflow-level visibility and control gaps around revenue leakage, account abuse, data loss, and compliance, operating at the browser or DOM level rather than relying on app or network-level controls.

The platform includes a Policy Engine for point-and-click rules, low-code and AI-assisted policy development for multi-step logic, and MCP data access for correlating activity with CRM, SIEM, or BI tools. It runs in Chrome, Edge, or Island on any OS, works with existing web apps including internal and custom tools, and can be deployed through MDM tools such as Intune, JAMF, and enterprise browser policies. Data is processed on-device, with optional telemetry to SIEM or observability stacks. PixieBrix is SOC 2 Type II certified and supports SSO, OAuth2, RBAC, and GBAC.

It is built for enterprise operations, security, and compliance teams across contact centers, BPOs, financial services, healthcare, and public sector. The pages reference a pricing page and a demo booking flow, but do not specify plan tiers, editions, or billing models.