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Parcel Tracker

Parcel management software for mailrooms, receptions and internal logistics

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Parcel Tracker is a SaaS platform designed to digitize and automate parcel management in mailrooms, reception areas, warehouses, and internal logistics operations. It solves the problem of manual, time-consuming parcel logging, notification, and handoff by allowing staff to scan labels with any mobile device. The system uses AI and computer vision to identify recipients, send automatic notifications, and record proof of collection, reducing manual tasks and improving traceability.

Key capabilities include AI-driven data extraction from parcel labels, customizable notifications via email, Slack, SMS, and Teams, and secure digital proof of collection with signatures, photos, and timestamps. The platform offers modules for multi-hop routing, dispatch, analytics and reporting, purchase order number extraction, and self-service kiosk or parcel room functionality. It integrates with Microsoft Entra, Kinetic Software, and Zapier, and supports SAML and OpenID Connect SSO, role-based access control, and localized hosting on Microsoft Azure in the UK, US, Germany, and Canada.

Parcel Tracker is built for organizations of any size, including offices, residential buildings, universities, healthcare facilities, government agencies, and warehouses. It offers a 14-day free trial of the Pro Plan, after which a free version is available for managing up to 100 parcels per month. Paid editions are seat-based or usage-based, with enterprise features such as single-tenant deployments and dedicated support available upon request.

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