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Detrack

Delivery management software with proof of delivery, live driver tracking and route optimi

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Detrack is a delivery management platform that combines electronic proof of delivery, live driver tracking, route optimisation and automated customer notifications. It replaces paper run sheets and manual status updates with a driver mobile app and an admin dashboard, giving dispatch teams and customers visibility of job progress from dispatch through to completion.

Core capabilities include job import from Excel/CSV or upstream systems, manual and zone-based dispatch, route optimisation based on time windows and service times, vehicle safety checklists, rate cards for 3PLs, and reporting and analytics. The driver app supports electronic proof of delivery with signatures, photos, location and timestamps, including offline capture and mass POD submission. Customer notifications can be sent via SMS, WhatsApp and email, with map-based live tracking links. Integrations cover platforms such as Shopify, WooCommerce, Xero, QuickBooks and MYOB, alongside a REST API, webhooks and Detrack Connect middleware.

Detrack is aimed at businesses of varying sizes across logistics, retail, food and beverage, healthcare, agriculture, waste management and other delivery-intensive industries. Pricing is charged per driver, with unlimited web users included. A 14-day trial provides access to the Advanced edition without a credit card. Editions include Pro, Advanced and Enterprise, with Enterprise offering custom pricing, a dedicated account manager, onboarding and integration support.

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