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OTO

The Only Shipping Management Software You Need

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OTO is a multi-carrier shipping management platform that connects more than 400 local and international carriers through a single dashboard and one API. It addresses the operational burden of managing multiple carriers, tools, and platforms by covering the full shipping journey: checkout, picking and packing, shipping, post-shipping notifications, and returns. Smart rules automate order routing, fulfillment, and customer updates, while address validation and automated tracking notifications help reduce failed deliveries and support inquiries.

The platform includes checkout options with delivery estimates, the OTO PACK mobile app for warehouse task assignment and progress tracking, label management, carrier selection automation, and real-time tracking. Post-shipping features include branded notifications via email, SMS, and WhatsApp, a branded tracking page, and a self-service returns portal with automated approvals, labels, and refunds. Integrations cover sales channels, e-commerce platforms, marketplaces, ERPs, point-of-sale systems, external WMS, and custom API channels.

OTO is aimed at e-commerce businesses and fulfillment operations, including 3PL providers, that need centralized shipping control. It is packaged in Free, Starter, Scale, Pro, and Enterprise editions, with monthly and annual billing options. The Free plan includes one user and one sales channel connection, while higher tiers add users, customizable roles, advanced automation, and extended support.

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