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Omniengage

The future of omnichannel marketing.

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OmniEngage is an omnichannel marketing platform for designing and coordinating customer communications across web, mobile, SMS, email, Facebook Messenger and WhatsApp. It addresses the challenge of deciding whether, when, where and how to reach a customer, helping teams prioritize channels and manage cross-channel messaging around the customer journey.

The platform includes workflow design and sequencing, trigger-based campaigns, cross-channel comparison, A/B and multivariate testing, and a chatbot builder for websites. It can send messages through existing tools while providing a centralized view of touchpoints, and uses AI credits within its plans.

OmniEngage is aimed at businesses managing high-volume, multi-channel customer communication. It offers a free 14-day trial without a credit card, with Plus and Enterprise editions. Plus is available on monthly or yearly billing and includes AI credits and an email domain; Enterprise adds custom plans, special rates, access to all features, priority support and over 20 workflows.

12 alternatives to Omniengage

Ranked by how well each tool replaces Omniengage: shared features, audience, price and popularity.

  1. MoEngage

    Agentic Customer Engagement Platform.

    Covers 3 of 15 key features.

    66 out of 100 matchContact sales

  2. WebEngage

    Customer data platform and marketing automation suite with AI-assisted journey building

    Covers 2 of 15 key features.

    63 out of 100 match—

  3. Pushwoosh

    Customer engagement platform covering push, email, in-app, SMS and messenger channels

    Covers 3 of 15 key features.

    Free plan
    63 out of 100 matchUsage-based

  4. E-goi

    Omnichannel marketing automation across email, SMS, push, WhatsApp, and voice

    Covers 3 of 15 key features and starts cheaper.

    Free plan
    62 out of 100 match$8.92/mo

  5. Ometria

    The customer data & experience platform for retail

    Covers 3 of 15 key features.

    61 out of 100 match—

  6. Insider One

    Self-improving agentic customer engagement system.

    Covers 7 of 15 key features.

    61 out of 100 match—

  7. Bloomreach

    AI personalization platform for customer engagement across email, SMS, web, and ads.

    Covers 4 of 15 key features.

    60 out of 100 matchContact sales

  8. Xtremepush

    CRM & Loyalty Marketing powered by InfinityAI

    Covers 5 of 15 key features.

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  9. Dotdigital

    Cross-channel marketing automation platform.

    Covers 4 of 15 key features.

    59 out of 100 matchContact sales

  10. Positive User (formerly User.com)

    CRM & marketing automation platform combining email, SMS, WhatsApp, live chat and workflow

    Covers 5 of 15 key features and starts cheaper.

    59 out of 100 match$15/mo

  11. ContactPigeon

    Omnichannel Customer Engagement Platform

    Covers 2 of 15 key features.

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  12. Related Digital

    Ultimate Marketing Automation All in One Platform

    Covers 5 of 15 key features.

    58 out of 100 matchContact sales