Moneypenny
The World's Leading Answering Service
Moneypenny is a UK-based provider of telephone answering, live chat, and multichannel customer service. It handles calls and messages on behalf of businesses, combining dedicated people with AI technology to answer, route, and manage customer conversations around the clock.
The service covers call answering and transfer, message forwarding, lead qualification, appointment management, payment taking, CRM updates, FAQ handling, and out-of-hours coverage. Its AI Receptionist provides automated answering, while MessageMaker generates real-time conversation summaries. Additional offerings include outsourced switchboard, managed live chat, lead management, social media management, call tracking, Microsoft Teams integration, and CRM integration.
Moneypenny serves startups, sole traders, growing teams, and larger organizations. Pricing is usage-based, with plans structured around monthly call or minute allowances and additional usage charged separately. Plans are available without long-term contracts, with 30 days' notice required to cancel, and include 24/7 service, bilingual answering, CRM integrations, and a mobile app and dashboard.
12 alternatives to Moneypenny
Ranked by how well each tool replaces Moneypenny: shared features, audience, price and popularity.
Business VoIP with AI answering, SMS, and digital fax.
Covers 1 of 15 key features and starts cheaper.
61 out of 100 match$9.95/moHuman Answered - Tech Enhanced. Award-Winning UK-Based Virtual Receptionist Services.
Covers 1 of 15 key features.
59 out of 100 match$75/moAlways people, not bots. We're dedicated to keeping business human.
Covers 2 of 15 key features.
59 out of 100 matchContact salesVirtual Phone System, Phone numbers and PBX | Zadarma
Covers 1 of 15 key features and has a free plan.
Free plan59 out of 100 matchFree24/7 AI receptionists and live agents for call answering and lead capture.
Covers 3 of 15 key features and has a free plan.
Free plan58 out of 100 match$150/mo- 58 out of 100 match$19.95/mo
Virtual reception & call answering services to suit any business
Covers 3 of 15 key features and starts cheaper.
58 out of 100 match$25/mo- 57 out of 100 matchContact sales
AI business phone system for sales and support.
Covers 1 of 15 key features and starts cheaper.
57 out of 100 match$21/moAnswer calls 24/7 with PATLive's US-based live receptionists
Covers 0 of 15 key features and starts cheaper.
57 out of 100 match$49/mo- 57 out of 100 match$65/mo
Customer Conversations. All in One Place.
Covers 1 of 15 key features, has a free plan and starts cheaper.
Free plan57 out of 100 match$19.99/mo