Ooma
VoIP Phone Service with AI for Business & Home
Ooma provides cloud-based phone service for businesses and homes, including Ooma Office for business communications and separate home phone, home security, and POTS replacement offerings. The business product combines inbound and outbound calling, text messaging, voicemail, video conferencing, team chat, and call management tools in desktop and mobile apps, alongside AI answering and AI receptionist options.
Ooma Office includes features such as a virtual receptionist, multi-ring, ring groups, call parking, call forwarding, call blocking, call logs, call recording, call queuing, voicemail transcription, hot desking, videoconferencing, team chat, text messaging, toll-free numbers, virtual fax, and caller info. AI capabilities include an AI answering service, AI receptionist, AI transcriptions, AI insights, and an AI productivity agent bundle. Integrations are available with Salesforce, HubSpot, Square, Microsoft Dynamics 365, QuickBooks Online, Clio, and Jobber. Additional services include business internet, SIP trunking, Teams Direct Routing, Airdial, and network connectivity.
Ooma Office is offered in three subscription editions—Essentials, Pro, and Pro Plus—priced per user per month, with no contract required. All plans include 100+ business phone features, with Pro and Pro Plus adding more advanced capabilities. The service includes unlimited calling in the U.S., Canada, Mexico, and Puerto Rico, low international rates, 911 service, and free number transfer. Ooma also markets residential phone plans, home security systems, and POTS replacement solutions for businesses.
12 alternatives to Ooma
Ranked by how well each tool replaces Ooma: shared features, audience, price and popularity.
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