mfr
Field service management software and app for automated dispatching and order processing.
mfr is a field service management platform that brings dispatching, order processing, mobile documentation, maintenance planning, time tracking, GPS tracking, reporting, and customer communication into one system. It is designed to reduce manual administrative work and keep office, field, and customer-facing processes connected.
The platform is organized into three modules: mfr Field Service for field operations, mfr Project for project planning and execution, and mfr Office for offers, calculations, and invoicing. Capabilities include AI-assisted dispatching, a digital planning board, order management, the mfr App with dynamic checklists and offline access, time tracking, GPS and fleet tracking, asset management, dashboards and KPIs, Power BI drilldowns, a customer portal, automated emails, and a maintenance planner. It connects with systems such as Zapier, make, HubSpot, Lexware Office, easybill, Pipedrive, SAP, Microsoft, Salesforce, DATEV, ZUGFeRD, GAEB, and IDS/UGL, and offers an open API.
mfr is aimed at service-oriented businesses across trades, maintenance, construction, facility management, IT, and related industries, including teams ranging from small field crews to larger multi-site operations. The platform is available as a free trial, with onboarding and process consulting included, and is offered in editions aligned with team size and operational needs.
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