ServiceM8
Smart software for contractors and services
ServiceM8 is a job management and CRM platform for trade contractors and home service businesses, covering the workflow from a client's first enquiry through scheduling, quoting, job completion, invoicing, and payment. It centralizes job cards, client communication, staff tracking, forms, and online bookings to reduce administrative work.
Core capabilities include scheduling, quoting and invoicing, checklists and tasks, photos and videos, credit card payments, online bookings, accounting integrations, reporting, recurring jobs, asset management, and electronic forms. Communication tools cover two-way SMS and email, booking confirmations and reminders, quote follow-ups, and customer feedback. Team management provides staff GPS and status tracking. AI features include AI Smart Helpers, a Smart Report Helper for building reports, and automatic quoting and invoicing. It runs on iOS and Android apps, plus Mac and PC desktop apps, with ServiceM8 Phone as a cloud-based phone system.
ServiceM8 is aimed at small trades and service businesses with mobile teams. It is packaged in five plans: a free plan limited to one user and a monthly job allowance, and four paid editions with unlimited users and higher job allowances. A 14-day free trial is available, and SMS allowances vary by plan.
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