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MakePlans

Online appointment booking, scheduling and event signups

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Makeplans is a booking system for appointments, classes, and events. Businesses get a hosted booking site where customers select a service and time slot, with confirmation by email or SMS, calendar add-ons, and reminders before the booking. Staff manage all bookings in a shared calendar with availability settings, recurring appointments, a basic customer database, and reports.

The booking site can be branded with your own logo, styling, CSS, and domain, and embedded into a CMS. Verification options include SMS, email, Facebook Connect, or staff approval. Prepayment is supported through Stripe, and message templates let you control email and SMS content, sender names, and timing. Integrations cover CRM, invoicing, accounting, email marketing, and more, with Zapier and an API for custom connections. The platform runs in the browser across mobile and desktop, with two-factor authentication and GDPR compliance available.

Makeplans is aimed at service businesses such as salons, clinics, spas, and course providers. Pricing is based on the number of bookable resources (staff, rooms, or equipment), with all features included and unlimited bookings, services, and users. A 14-day free trial with full access is available without a credit card. Optional SMS messages and third-party authentication are charged per use, and an enterprise plan with dedicated support, onboarding, custom DPA, and SLA is available on request.

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