KnoCommerce

KnoCommerce is a post-purchase survey platform for direct-to-consumer and e-commerce brands, designed to collect zero-party data directly from customers. It addresses attribution challenges by asking shoppers how they discovered a brand and how their purchase went, helping teams understand channel performance and customer behavior beyond click-based tracking.

The platform includes a no-code survey builder with 30+ templates, 12 question types, and logic flows for branching surveys. Reporting breaks responses down by average order value, products purchased, and 60+ additional data points, with order attribution reports that project revenue impact. Surveys can trigger actions such as upsells, referrals, loyalty programs, and reviews. Integrations include Shopify, Klaviyo, Triple Whale, TikTok, Source Medium, Rockerbox, ReCharge, Tapcart, Disco, Stamped, Yotpo, Peel, Daasity, and others, with warehouse data sync to Looker and BigQuery available on higher tiers.

KnoCommerce is built for e-commerce and DTC teams managing marketing attribution, customer insights, and segmentation. Pricing is offered in Starter, Analyst, and Pro monthly plans, with annual billing available at a discount. Plans vary by the number of live surveys, question types, integrations, and audience filters. An NPS add-on and automated insights are available on higher tiers, and the team provides options for businesses that do not use Shopify.