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CarNow

The AI-Enabled Conversion Platform for Automotive Retail

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CarNow is a conversion platform for automotive retail that helps dealerships improve outcomes across the website, sales, and service stages of the customer journey. It is designed to address conversion losses that occur after traffic and leads have already been generated, connecting touchpoints, identifying customer intent, and enabling engagement at the right moment.

The platform includes Website Solutions with AI-powered Chat, Digital Retail, and Shop by Payment; Sales Solutions that identify high-intent shoppers, prioritize opportunities, and automate follow-up; and Service Solutions for proactive post-sale engagement. Its AI capabilities identify intent, prioritize opportunities, and automate engagement, while dealership teams provide guidance and step in when needed. CarNow states it is an in-program partner with most major OEMs.

CarNow is built for automotive dealerships and is offered through a demo-based engagement model. The company describes itself as supporting over 4,000 dealerships and partnering with nearly every OEM across North America.

12 alternatives to CarNow

Ranked by how well each tool replaces CarNow: shared features, audience, price and popularity.

  1. Kenect

    AI for dealerships: chat, text, voice, and more.

    Covers 4 of 14 key features.

    63 out of 100 match—

  2. iAdvize

    AI shopping assistant for e-commerce websites

    Covers 6 of 14 key features.

    63 out of 100 match$290/mo

  3. Salesforce Sales Cloud

    The enterprise CRM platform

    Covers 1 of 14 key features.

    61 out of 100 match$75/mo

  4. Intercom

    AI-first customer service platform with Fin AI agent

    Covers 4 of 14 key features.

    60 out of 100 match$29/mo

  5. Drift

    Conversational marketing for B2B websites

    Covers 4 of 14 key features.

    60 out of 100 matchContact sales

  6. LiveChat

    Live chat software for customer service and sales

    Covers 4 of 14 key features.

    60 out of 100 match$19/mo

  7. Netomi

    Self-Driving Customer Care

    Covers 4 of 14 key features.

    59 out of 100 match—

  8. LivePerson

    The enterprise leader in predictable conversational AI

    Covers 4 of 14 key features.

    59 out of 100 matchContact sales

  9. DigitalGenius

    The AI agent built for ecommerce.

    Covers 4 of 14 key features.

    58 out of 100 matchContact sales

  10. Text

    AI Customer Service Engine That Drives Revenue

    Covers 4 of 14 key features.

    58 out of 100 match$19/mo

  11. Chatfuel

    The system that proves which lead became a sale

    Covers 8 of 14 key features and has a free plan.

    Free plan
    58 out of 100 match$18/mo

  12. CitNOW

    Memorable automotive experiences between your dealership and customer

    Covers 3 of 14 key features.

    58 out of 100 match—