Inflowcare
CRM for homecare agencies focused on patient intake and caregiver onboarding
Inflowcare is a CRM built for homecare agencies to manage patient referrals, intake pipelines, and caregiver onboarding workflows. It replaces paper and spreadsheet processes with configurable service flows, task assignment, notifications, built-in SMS/MMS messaging, electronic signatures, and reporting. The platform tracks leads from marketing sources through to patient admission and stores case data centrally.
Key capabilities include lead capture and tracking with website and landing page integrations, custom service flows with deadline and milestone tracking, task management with detailed logs, and notifications delivered in-app, by email, or SMS. The built-in SMS/MMS feature supports messaging from patient and caregiver profiles with templates and message history. E-sign capabilities handle document signing and automated form completion. ROI Insight tracks marketing expenses and cost per lead, referral, and admitted case. Reporting supports custom reports with export to Excel or CSV. The platform is HIPAA compliant.
Inflowcare is designed for homecare agencies seeking to standardize onboarding workflows and centralize case information. The platform is offered through a demo request process, with licensing based on active resources, where payment adjusts as the number of active resources increases.
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