Indiegogo Knowledge Base
Common questions and support documentation.
Indiegogo Knowledge Base is a help center that brings together guidance on crowdfunding and pledge management for both backers and creators. It covers the full project lifecycle, from understanding crowdfunding and pledge manager topics to setting up a project, managing rewards, pledges and backers, and handling payments, refunds and taxes. A small developer resources section is also included.
The creator documentation is organized into concrete areas: introduction and onboarding, project setup, business data requirements, rewards and add-ons, pledge and backer management, communication tools such as FAQs, polls and updates, marketing and analytics, and payments and refunds, including fees, taxes, Stretch Pay and related topics. Pledge manager guidance covers setup, late pledge and post-launch management. The site is structured as a searchable FAQ, with separate sections for backers, creators and developers.
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