Hullo
Hullo makes customer conversations easy
Hullo is an SMS messaging platform for small and medium businesses that provides a dedicated business number for two-way customer conversations. It centralises messaging so businesses can manage replies, group campaigns, and automated messages in one place rather than across multiple social channels.
Features include Smart Groups for targeting contacts by stored data, Quickstart campaigns (auto responder, Quick Poll, One Question, Invitation), and automated campaigns for customer feedback, birthday greetings, and appointment reminders. Contact management supports unlimited subscribers and custom data fields, with list groups, RSVP lists, and a campaign feed. Compliance tools cover double opt-in and automatic STOP opt-out handling. Integrations are available through Zapier, Pipedream, and a direct API, and the interface works across mobile, tablet, laptop, and desktop.
Hullo is aimed at SMEs managing customer relationships via SMS. Pricing is subscription-based with a monthly message send allowance that can be changed at any time; all features are included regardless of tier, with unlimited incoming messages, keywords, and subscribers. A free trial with included credit is offered without requiring card details.
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