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Flowtel

The AI operating layer for hospitality

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Flowtel is an AI operating layer for hospitality that connects voice, property operations, and portfolio management. It addresses the problem of guest requests and calls that never reach a system, routing them through a single layer that sits on top of an existing PMS and PBX without replacing them.

The platform includes Lila, an AI voice agent that answers calls and books into live inventory; Flowshift, which handles scheduling, tasks, inventory, and restaurant reservations; Hotel OS, a live property board where requests are tracked and closed on guest confirmation; and Management Company OS, which ranks a management portfolio worst-first with board-ready owner packs. It integrates with PMS, CRS, telephony, POS, dining, payments, and back-office systems, and offers custom AI builds delivered on-site by forward-deployed engineers within 30 days, with a money-back guarantee if not in production by then. Data is hosted on AWS with encryption in transit and at rest.

Flowtel is built for hotels, front desk teams, and management companies. Lila goes live in 5 days on existing lines, and custom builds follow a 30-day on-site engagement. No pricing details are published.

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