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Filazero

Queue management system with real-time wait prediction for businesses and their customers.

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Filazero is a queue management system that virtualizes physical waiting lines. It uses machine learning trained on over 5 million service events to predict wait times with ±5 minute accuracy. The platform can be deployed with existing hardware (totems, TVs), with QR codes only (no hardware investment), or as a full turnkey solution including totems, TV panels, and IP67 buttons. It integrates with ERP, CRM, and electronic medical record systems via open APIs. Key results reported by clients include a 38% reduction in no-shows (Unimed), a 13% increase in average ticket (Prezunic), and 2,580 incremental sales in 5 days (Nike).

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