Domu Technology, Inc.
The conversations that move money
Domu Technology provides AI agents for collections and related financial conversations, helping banks, lenders, BNPL providers and insurers complete payments, originations, renewals and servicing resolutions through auditable interactions. The platform handles conversations across voice, text and email while maintaining a single continuous thread, and includes a Trust Layer that certifies agents before launch, applies policy guardrails during calls, and produces an exam-ready evidence trail with transcripts, policy sources and decision records.
The platform comprises the AI Dialer, which paces outbound calling to carrier capacity rather than headcount and enforces Reg F, TCPA, DNC and calling window rules at dial time; AI Personas for voice and style; an Intelligence Layer that orchestrates contact rules, timing, channel and persona selection; and Omnichannel for carrying conversations across voice, text and email. It integrates with contact center platforms including Genesys, Five9, LiveVox and Amazon Connect, supports SFTP daily files and API integrations, and enables payments within the conversation through a customer's processor. A real-time dashboard provides live call monitoring, funnel analytics and compliance flagging.
Domu is packaged on a usage-based model for the AI Dialer, with pricing per minute rather than per seat. The product is aimed at financial institutions managing outbound collections and servicing at scale.
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