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DeskMoz

Customer service outsourcing provider offering 24/7 human-powered support across voice, ch

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DeskMoz is a customer service outsourcing provider founded in 2005 that handles customer interactions across phone, chat, email, and social media channels. It also offers data and claims processing and lead generation, helping businesses manage support operations without building an in-house team.

Services are delivered by in-house trained specialists with a dedicated project manager and a real-time dashboard for monitoring calls, chats, and processes. The platform integrates with existing software and communication tools, including chat software and phone systems, and includes actionable analytics and reporting. Support is available 24/7.

DeskMoz serves businesses of varying sizes, from startups to enterprises, across industries including SaaS, e-commerce, and automotive. Pricing is customized based on service needs and volume, with both volume-based pricing (shared specialists) and project-based pricing (dedicated specialists) available. There are no setup fees or hidden costs, and a 10-day no-obligation pilot project is offered without requiring a credit card.

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