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B2Chat

Multichannel, multi-agent platform for messaging apps.

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B2Chat is a multi-agent, multichannel platform that brings WhatsApp, Facebook, Instagram, Telegram and LiveChat conversations into a single console, helping businesses manage and automate customer communication across channels.

The platform includes Smart Composer, bot departments, automatic messages, schedules, an audit module, advanced reports, mass broadcasts, WhatsApp campaign tracking, WhatsApp Flows, and a mobile app. It integrates with Shopify and HubSpot, and offers add-ons such as a satisfaction bot, FAQ bot, dynamic queries, an Overflow API, and an AI Assistant.

B2Chat is packaged in Basic and Premium plans, each available with or without WhatsApp, with monthly or annual billing. Plans differ by number of users and channels, data storage limits, and included WhatsApp lines and incoming contact allowances. Additional users, channels, WhatsApp lines, bots, and implementation hours are available as add-ons.

12 alternatives to B2Chat

Ranked by how well each tool replaces B2Chat: shared features, audience, price and popularity.

  1. Do more with conversations

    Covers 8 of 15 key features and has a free plan.

    Free plan
    72 out of 100 matchUsage-based
  2. The system that proves which lead became a sale

    Covers 8 of 15 key features, has a free plan and starts cheaper.

    Free plan
    69 out of 100 match$18/mo
  3. AI-supported communication software for businesses.

    Covers 6 of 15 key features and has a free plan.

    Free plan
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  4. No-code AI agent and chatbot builder for websites and WhatsApp.

    Covers 5 of 15 key features and has a free plan.

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    68 out of 100 match$35.52/mo
  5. Acquire customers and drive sales on messaging apps

    Covers 1 of 15 key features, has a free plan and starts cheaper.

    Free plan
    68 out of 100 match$18/mo
  6. Omnichannel chat platform for businesses centralizing WhatsApp and social media inboxes.

    Covers 4 of 15 key features.

    68 out of 100 match$36/mo
  7. Engage visitors with an all-in-one chat button.

    Covers 5 of 15 key features, has a free plan and starts cheaper.

    Free plan
    66 out of 100 match$9/mo
  8. Customer service software that covers all your business needs

    Covers 6 of 15 key features and has a free plan.

    Free plan
    66 out of 100 matchContact sales
  9. Multichannel customer messaging platform combining a live chat widget, chatbots, email and

    Covers 6 of 15 key features, has a free plan and starts cheaper.

    Free plan
    66 out of 100 match$25/mo
  10. AI support platform for resolving customer questions across web and messaging channels

    Covers 3 of 15 key features, has a free plan and starts cheaper.

    Free plan
    66 out of 100 match$25/mo
  11. A better way to talk to your customers.

    Covers 3 of 15 key features and has a free plan.

    Free plan
    66 out of 100 match$29/mo
  12. AI-powered chatbot platform for business messaging across social and messaging channels

    Covers 6 of 15 key features and has a free plan.

    Free plan
    66 out of 100 match$30/mo