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Chatlio

Chatlio is live chat for your website, answered from Slack.

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Chatlio is a website live chat tool that routes visitor conversations into a team's existing chat workspace, so operators can reply from Slack or Discord instead of a separate support dashboard. Visitors interact only with a widget embedded on the site; each conversation opens in a dedicated channel where teammates can collaborate.

Core capabilities include triggers and auto-messages, pre-chat questions and lead qualification, saved replies, visitor identification and context, screenshot and file exchange, operating hours with offline forms, and multiple widgets per account. It connects through a JavaScript snippet with guides for React, Next.js, WordPress, Shopify, Squarespace, and Webflow, plus Widget and Server APIs, webhooks, Zapier, and Segment. A dashboard manages widgets, reports, and conversation trends. Microsoft Teams support is in development.

Chatlio suits support, sales, and community teams that already work in Slack or Discord. Plans are organized by operator count, widgets, and monthly conversations across four editions, each with a 30-day free trial, unlimited domains, and full CSS customization; higher tiers add triggers, saved replies, pre-chat questions, white-label branding, priority support, and invoice payment.

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