Callab AI
AI voice agents with live human supervision for enterprise contact centers
Callab AI is a platform for deploying AI voice agents on existing telephony infrastructure, including PBX, SBC, and contact center systems, without migration. It addresses the need to automate call handling while keeping human supervisors in the loop: agents are built without code, grounded in uploaded knowledge sources, and monitored live, with supervisors able to take over mid-conversation.
Key capabilities include Knowledge Bank for ingesting PDFs, websites, and internal docs with semantic indexing; post-call analysis with recording, transcription, and sentiment tagging; context-aware call transfer carrying full conversation history; CRM updates synced from each call; batch calling for personalized outbound campaigns; and live supervision with real-time transcripts, sentiment and confidence scoring, and one-click takeover. Solutions are organized by industry, including healthcare, real estate, debt collection, hospitality, and retail and customer service. The product is positioned for enterprise use, with access arranged through a demo or sales contact; no free plan, trial, or pricing details are stated.
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