Brand24

Brand24 is an AI-powered social listening and media monitoring platform that tracks brand mentions across social media, news, blogs, videos, forums, podcasts, reviews, and other public sources. It helps organizations monitor brand reputation, measure awareness and reach, analyze competitors, and gather customer insights from online conversations. The platform supports sentiment analysis, hashtag tracking, influencer identification, and reporting on PR coverage.

Core capabilities include real-time mention monitoring, sentiment analysis across 108 languages, anomaly detection, topic analysis, and AI Insights with personalized weekly reports. The AI Brand Assistant answers questions using project data, while Context Search filters mentions by intent. LLM Listening tracks brand visibility across AI chatbots including ChatGPT, Gemini, Claude, and Perplexity. Reporting tools export to PDF, CSV, PPTX, and Excel, with QuickShare dashboards and integrations for Slack, Microsoft Teams, MCP, and API access. Additional features include demographics analysis, geo filters, Influence Score, Presence Score, Voice Share, Reputation Score, and AVE.

Brand24 serves individuals, startups, small businesses, agencies, and large enterprises. It offers a free 14-day trial and a free plan, with paid editions ranging from Individual to Enterprise. Plans are seat-based with keyword and mention limits, updated from 12-hour intervals to real-time depending on tier. API access and Smart Context Search are available as add-ons or at additional cost.