Branch8

Branch8 provides dedicated managed teams that handle the day-to-day operation of e-commerce and CRM platforms for businesses in the Asia-Pacific region. Instead of hiring, training, and managing internal staff or juggling multiple vendors, companies can rely on a pre-trained team to run their digital platforms from day one. This solves the problem of scaling operations without the overhead of building an in-house team.

The service covers a wide range of platforms, including Shopify, Adobe Commerce, Salesforce, and HubSpot. Core capabilities include e-commerce operations, CRM operations, customer experience management, platform development and integration, and business intelligence. The teams are composed of operations specialists, platform and technical experts, and project managers. The company also integrates with tools like Zendesk, Klaviyo, Google Analytics, and Tableau.

Branch8 is designed for businesses that need operational support for their digital platforms, particularly those with a presence in Asia-Pacific. The service is delivered through fully-staffed, managed teams that can start within days. Teams can be scaled up or down as needed, and the engagement begins with an operational assessment and team build before deployment.