Botsonic

Botsonic is an AI chatbot platform that trains on your website, files, and help center to automatically handle customer queries, automate customer engagement, support, sales, and more. It provides AI Copilots trained on your data to resolve user inquiries with precise, verifiable responses across over 50 languages and various channels.

Key capabilities include importing data from PDFs, Word documents, Excel spreadsheets, Google Drive, Confluence, and Notion; customizing the agent's branding, logos, color schemes, and conversational tone; and embedding a chat widget on your website. Integrations include WhatsApp, Facebook Messenger, Telegram, Slack, Zapier, WordPress, Google Tag Manager, Google Chat, Calendly, Notion, Google Drive, Zendesk, Freshdesk, Salesforce, SharePoint/OneDrive, Zoho, Confluence, Active Campaign, and HubSpot. The platform offers AI Agentic Actions and workflows, automated ticket creation, live agent handoff, API access, and advanced analytics. Botsonic is model-agnostic, using a proprietary GPT Router that dynamically routes between multiple AI models. Security features include AES-256 encryption, TLS 1.3, data segregation, audit logs, custom data retention, and zero-retention LLM policies, with SOC 2 Type II, GDPR, and HIPAA compliance.

Botsonic is designed for customer support, employee support, and conversational commerce use cases across industries including education, real estate, healthcare, retail, hospitality, and travel. Plans are available in Starter, Professional, Advanced, and Enterprise editions, with monthly and annual billing options. Plans include a limited number of team members, messages per month, chatbots, uploaded characters, and agentic actions, with additional add-ons available for extra messages, team members, chatbots, uploaded characters, branding removal, API access, and support handoff integrations. A free trial is available for the Starter, Professional, and Advanced plans.