Bluejay
Test, monitor, and improve your voice and chat AI agents
Bluejay is a quality assurance platform for voice and chat AI agents. It helps teams validate conversational agents before deployment and observe them in production, covering simulation, production replay, load testing, red teaming, and performance evaluation against configurable metrics.
The platform includes multichannel simulations across voice, chat, and text using Digital Humans and personas, production replays, load testing, and red teaming. It evaluates production conversations through audio and transcripts, tracking quality, compliance, and business outcomes with configurable metrics, alongside logs, traces, tool visibility, dashboards, and alerts. Teams can run A/B tests across agent versions, prompts, and workflows, with prompt optimization and scheduled or CI/CD test runs. Integrations include native platform connections, API and webhooks, SDKs and CLI, Bluejay MCP, and CI/CD tools.
Bluejay is aimed at teams building and operating conversational AI, including customer support, healthcare, financial services, and logistics use cases. It offers a pay-as-you-go plan with free credits and usage-based billing, plus Growth, Scale, and Enterprise editions with increasing concurrency, monitoring minutes, compliance terms, and support. Seats and agents are unlimited across plans.
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