Hamming AI

Hamming AI is a QA and monitoring platform for voice and chat agents. It addresses the variability introduced by speech-to-text, language models, text-to-speech, and telephony, where small changes to prompts, models, or infrastructure can produce regressions such as missed intents, unsafe responses, and latency spikes that manual testing may not catch. The platform covers pre-launch validation, adversarial testing, and production monitoring, with failures converted into regression tests that rerun on each release.

Core capabilities include automated scenario generation from an agent's prompt, simulated calls at scale, and evaluation across conversational metrics, expected outcomes, and compliance guardrails. A curated red-teaming suite probes prompt injection, jailbreaks, PII leakage, policy violations, and social engineering. Production monitoring provides health checks, drift detection, alerts, and OpenTelemetry observability. Integrations include Vapi, Retell, LiveKit, Pipecat, ElevenLabs, and Synthflow, with SIP and WebRTC connectivity.

The platform is aimed at teams in regulated industries such as healthcare and financial services, as well as insurance, legal, public sector, and other high-stakes environments. It supports 65+ languages and accents, maintains SOC 2 Type II controls, and offers HIPAA-aligned workflows with a Business Associate Agreement available. A free testing option and demo are offered; pricing details are not stated.