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Bitrix24

Online workspace combining CRM, tasks, projects, communication, website building, HR and a

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Bitrix24 is a cloud workspace centered on a CRM, combining sales, collaboration, communication, automation, HR and AI tools in one environment. It addresses the need to run leads, deals, contacts, invoices and payments alongside tasks, projects and team communication without relying on separate tools.

Core modules include a CRM with sales automation, contact center and sales intelligence; tasks and projects with Kanban, Gantt and Scrum views; chat, video calls and shared calendars; a website and online store builder with SEO and CRM integration; HR tools covering employee directories, time tracking and absence management; and workflow automation with rules, triggers, approvals and no-code RPA. AI features include AI agents, chatbots and an AI assistant for building apps and tools from a text prompt. The Bitrix24 Market offers over 820 apps and integrations, including Zapier, Stripe, WhatsApp, QuickBooks and WooCommerce. The platform runs in browsers and on iOS, Android, Mac and Windows apps, with an option to host on your own server.

Bitrix24 suits teams and departments across sales, marketing, customer service, project management and HR. It is available in a free plan for an unlimited number of users, a 15-day trial, and paid tiers priced per organisation with a set user limit rather than per-seat billing.

12 alternatives to Bitrix24

Ranked by how well each tool replaces Bitrix24: shared features, audience, price and popularity.

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  3. Pipeline-first CRM for small sales teams

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  4. All-in-one AI-powered CRM platform unifying marketing, sales, and support teams on a 360°

    Covers 4 of 15 key features and starts cheaper.

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  5. The simple CRM starting at ~USD 10 for contacts, events, visitors and much more.

    Covers 2 of 15 key features and starts cheaper.

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  6. WhatsApp automation platform with chatbots and CRM for business communication

    Covers 3 of 15 key features and starts cheaper.

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  7. The enterprise CRM platform

    Covers 11 of 15 key features and starts cheaper.

    64 out of 100 match$75/mo
  8. AI-powered CRM from Freshworks

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    64 out of 100 match$9/mo
  9. AI-powered client relationship platform for small businesses

    Covers 5 of 15 key features and starts cheaper.

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  10. Unified customer platform for scaling teams in the agentic era

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    64 out of 100 match$23/mo
  11. AI-Powered CRM Software for Small Business

    Covers 2 of 15 key features and starts cheaper.

    Free plan
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  12. A business management tool combining CRM and invoicing.

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    63 out of 100 matchContact sales