Zoom

One platform to connect

Zoom is an AI-first work platform designed to centralise communication and collaboration, replacing the need for multiple disconnected tools. It addresses the challenge of fragmented workflows by integrating video meetings, team chat, phone systems, webinars, whiteboarding, and contact centre capabilities into a single interface.

The platform includes a suite of named products such as Zoom Meetings, Zoom Chat, Zoom Phone, Zoom Rooms, Zoom Webinars, Zoom Contact Center, and Zoom Virtual Agent. AI features are embedded across the platform, including Zoom AI Companion, My Notes for capturing conversation insights, and ZoomMate for analysing and acting on discussions. Integrations are available through the Zoom App Marketplace, and the platform supports third-party connections for CRM and other business tools.

Zoom is built for organisations of all sizes, from small teams to large enterprises, and is used across departments including customer support, marketing, sales, and employee engagement. The product is offered through multiple paid plans, with a free tier available for basic meetings. Paid editions are typically seat-based, and a free trial is offered for some products.

12 alternatives to Zoom

Ranked by how well each tool replaces Zoom: shared features, audience, price and popularity.

Zoom
Video meetings, webinars, and phone calls in one place.
Covers 5 of 15 key features.
Free planMeetingsWebinarsScreen sharingRecording
80 out of 100 match$14.16/mo
ClickMeeting
Webinar platform for live, automated and on-demand webinars
Covers 9 of 15 key features.
Free planWebinarsVideo callsMeetingsScreen sharing
66 out of 100 matchContact sales
Dialpad
Agentic AI-powered contact center and communications.
Covers 4 of 15 key features.
Free planAI assistantCallingChatbotContact center
66 out of 100 matchContact sales
Microsoft Teams (Free)
Video calls and chats with anyone, anytime
Covers 5 of 15 key features.
Free planVideo callsScreen sharingAI assistantRecording
65 out of 100 matchFree
TrueConf
On-premises video conferencing and team messenger for secure corporate comms
Covers 7 of 15 key features.
Free planVideo callsChannelsScreen sharingRecording
64 out of 100 match$10/mo
Roam
Virtual office platform where people and AI agents work together.
Covers 7 of 15 key features.
Video callsScreen sharingRecordingTranscription
63 out of 100 match$19.50/mo
Linphone
Open-source softphone for VoIP, video calls, and messaging.
Covers 2 of 15 key features and is open source.
Free planOpen sourceCallingVideo calls
61 out of 100 matchFree
Livestorm
Webinar and video engagement platform for marketing, sales, training and internal comms
Covers 7 of 15 key features.
WebinarsVideo callsMeetingsRecording
61 out of 100 matchUsage-based
Google Meet
Video meetings in Google Workspace
Covers 4 of 15 key features.
Free planMeetingsScreen sharingRecordingTranscription
61 out of 100 match$7/mo
Slack
Channels, huddles and apps for work communication
Covers 3 of 15 key features.
Free planChannelsDirect messagesVideo calls
61 out of 100 match$8.25/mo
Vconsol
Complete video conferencing solutions
Covers 6 of 15 key features.
Video callsScreen sharingRecordingTranscription
60 out of 100 match—
Meet Hour
Video conferencing platform for virtual meetings, live streaming, webinars and virtual 1:1
Covers 3 of 15 key features.
Free planScreen sharingWhiteboardWebinars
60 out of 100 match$6.49/mo