Zapnito

Zapnito is a B2B community and knowledge platform that gives brands a single branded destination where customers can access articles, videos, documents, courses, events and expert discussions. It addresses the problem of fragmented, hard-to-find knowledge scattered across multiple channels by centralizing resources and personalizing them to each user's interests and lifecycle stage.

The platform is organized around modules for Engagement, Management, Data, Security, Integrations and Support. Engagement covers content types such as articles, video, documents, courses, events and discussions, alongside user and organization profiles, directories, groups, rooms, topics and channels, notifications and newsletters, and multi-contributor authoring. Management provides access controls, custom branding and structure. Data includes engagement dashboards, user explorer and email dashboards. Security features include SSO, two-factor authentication, data encryption, moderation and compliance measures. Integrations support direct connections to CRM, BI and marketing tools, plus APIs, webhooks, Zapier and custom SSO. Support includes a dedicated success team, training and strategic reviews.

Zapnito is aimed at B2B brands building customer communities, knowledge bases, professional communities or expert network products. Pricing is packaged in Essential, Premium and Enterprise editions, billed annually, with tiers defined by admin seats and registered user ranges; a custom Enterprise option is available for larger communities. A 14-day trial is offered.