Forumbee
Empower your customers, scale your support.
Forumbee is an online community platform for customer and employee engagement. It combines discussion forums, community Q&A, a knowledge base, and customer feedback tools in one place, helping organizations provide self-service support, reduce support tickets, and gather product feedback. The platform is designed to be set up and managed without technical experience.
Key modules include Discussion Forums, Community Q&A, Knowledge Base, Ideation, Community Management, Community Analytics, and Gamification. The knowledge base supports article creation with a friendly editor, instant search, hierarchical categories, tags, private articles, role-based team access, notifications, and SEO features. Integrations include Slack, Google Analytics, Front, and Zendesk. Additional features include events calendars, private access areas, member profiles, private messaging, and email notifications.
Forumbee is offered in Premium and Enterprise plans, with a Custom Plan for enterprise customers. Plans are based on admin user and member limits, with monthly or annual subscription options and a 14-day free trial. Add-ons are available for additional members, admin users, setup assistance, custom themes, training, and professional services.
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