WhautoChat
WhautoChat: Omnichannel automation for WhatsApp, Instagram, Messenger, Telegram, and live.
WhautoChat is a customer conversation platform that brings messages from WhatsApp, Instagram, Facebook Messenger, Telegram and a website live chat widget into a single workspace. It addresses the need to manage support, sales and marketing conversations across channels without switching between separate tools.
Core capabilities include an omnichannel team inbox with assignment, notes and tags; an AI customer service bot trained on business data with knowledge base integration, sentiment analysis and handoff to human agents; an AI lead qualification bot; no-code automation workflows with conditional logic and templates; lead management with pipeline views; segments and broadcast messaging; a branded live chat widget; CSAT scoring and communication reports; API access and webhooks; and integrations. Deployment is available as cloud SaaS, a self-hosted license, or a white-label reseller edition.
WhautoChat is aimed at businesses handling customer conversations across channels, teams that need shared inboxes and lead tracking, and agencies or resellers offering the platform under their own branding. Cloud plans are subscription-based with agent, contact and message limits across several tiers, plus add-ons for extra contacts, agents and workspaces; a 7-day free trial is offered. Self-hosted Business and Whitelabel editions are available on yearly or monthly terms with unlimited usage, and optional mobile app add-ons and one-time onboarding services are listed.
12 alternatives to WhautoChat
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