Voxloud
All-in-one: calls and WhatsApp with integrated AI. Finally, a cloud-based phone system for
Voxloud is a cloud-based phone system for small and medium-sized businesses that brings voice calls and messaging channels into a single platform. It addresses the problem of managing calls, WhatsApp, and other conversations across separate tools, centralizing them in one control panel with shared history and unified inbox access.
Core capabilities include a multi-level IVR, call queues, ring groups, call forwarding, voicemail, call recording, and call monitoring with whispering. The Chat Module handles WhatsApp, Facebook, Instagram, and Telegram, with a custom chatbot and conversational campaigns. Voxloud Sentiment provides AI-based conversation sentiment analysis, summaries, and call transcription. Apps are available for iOS, Android, Windows, and Mac, alongside VoIP desk phones and multi-branch support. Integrations cover CRM, support, and marketing tools such as Salesforce, HubSpot, Zendesk, Microsoft Teams, Slack, Zapier, and Make, plus a Voxloud API for custom integrations.
Voxloud is aimed at SMBs seeking a cloud PBX with built-in AI and messaging. It is packaged as a Professional edition covering the phone system, chat module, and VIP support, offered on a monthly subscription basis with a 30-day satisfaction guarantee.
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