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TrueLoyal

Loyalty software for consumer brands with receipt scanning.

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TrueLoyal is omnichannel customer loyalty software for consumer brands that sell online, in retail stores, through distributors and via third-party retailers. It addresses the challenge of tracking and rewarding customer behavior across channels that a brand does not fully control, consolidating purchases and engagement into a single consumer profile.

The platform combines two products: Rewards and Fan Club™. Rewards covers points, tiers, streaks, receipt scanning for offline purchase capture, customer segmentation and AI-powered churn prediction. Fan Club™ handles referrals, reviews, user-generated content with usage rights collection, missions and brand communities. Integrations include Shopify, BigCommerce, Magento, Salesforce, Oracle NetSuite, VTEX, Bazaarvoice, Clover, Iterable, Hootsuite and Lightspeed.

TrueLoyal targets mid-market consumer brands across CPG, DTC, retail and B2B distribution. Rewards and Fan Club™ can be used independently or together. The company also offers program strategy, managed services and ongoing program operations alongside the software. Pricing details are available on request through a demo.

12 alternatives to TrueLoyal

Ranked by how well each tool replaces TrueLoyal: shared features, audience, price and popularity.

  1. Open Loyalty

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    Covers 1 of 10 key features.

    65 out of 100 matchContact sales

  2. Smile.io

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    Covers 1 of 10 key features and has a free plan.

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  3. Loyalzoo

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  4. Antavo

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  5. Gameball

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  6. Taggstar

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  7. OneWayLoyalty

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  8. LoyaltyLion

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  9. Laylo

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  10. Loyalty Gator

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    Covers 1 of 10 key features.

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  11. Kangaroo Rewards

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  12. bLoyal

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