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Tide Software

Omnichannel CPaaS platform for business customer communication.

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Tide Software is a Polish telecommunications services provider operating since 2008. Its TidePlatform CPaaS system brings omnichannel customer communication into a single solution, covering messaging apps, SMS, MMS, VMS, email, and telephony, so businesses can match the channel to customer preferences across marketing, sales, and customer service.

Alongside TidePlatform, the company offers TideTelco for telephony (SIP Trunk, infolinia), TideEmail for email marketing, TideCC as a CCaaS call center system, and TideMobile for mobile messaging via OTT apps, SMS, MMS, and RCS. The platform supports integrations across these channels, with technical support available 24/7.

Tide Software serves businesses across industries including debt collection, retail, insurance, e-commerce, and lending. Packaging details such as plans, trials, or seat- and usage-based pricing are not stated on the homepage.

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