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Symplify

CRM? No, we do much more that that...

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Symplify is a cloud-based marketing automation and CRM platform that helps businesses unify customer data and run personalized, multi-channel communications. It addresses the challenge of turning fragmented data into coherent customer journeys and automated campaigns, supporting activities such as segmentation, lifecycle management, and conversion optimization.

The platform includes a communication suite covering email, SMS, web push, app push, social, dynamic web, print, and voice, alongside a customer journey tool and segmentation engine. Its conversion suite provides real-time A/B testing, heatmaps, and user behavior analytics. Symplify AI offers predictive capabilities such as lifetime value estimation, churn likelihood, and VIP potential scoring. Integration options include APIs, Kafka and SQS event streaming, webhooks, scheduled imports and exports, and push integrations for web, iOS, Android, Firebase, and UWP. The platform is GDPR-compliant and supports consent management and data minimization.

Symplify is aimed at businesses in e-commerce, iGaming, fintech, retail, hospitality, NGOs, education, and subscription services. It is offered as a cloud service with onboarding support, a dedicated Customer Success Manager, and ongoing technical and strategic guidance. Pricing and packaging details are not specified on the provided pages.

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