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SMMware

Software for Service Businesses

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SMMware is hosted software for running service businesses, with a focus on companies that use part time employees and work at changing locations. It brings sales, scheduling, client records, jobs, invoicing, tasks, documents, vendors and inventory into one system, so associates can log in from anywhere with an internet connection.

Core capabilities include flexible associate scheduling with skill-based assignment, sales estimates and quote version tracking, digital signing, client address history, job and associate management, invoicing with Team Lead approvals, flat fee and time-and-materials billing, document sharing, a vendors directory, tasks, calls and notes, automations, and inventory of materials that can treat associates as stock locations. Reports cover payroll detail, company credit card usage, invoice summaries and expense or mileage reimbursement. Integrations include QuickBooks (Online or Desktop), MailChimp, Google Calendar, Zapier and a REST API, with mobile device access.

It is aimed at service businesses such as senior move managers, professional organizers and employee relocation specialists, serving both consumer and business clients. Permissions separate basic users, team leaders and administrators. Packaging is subscription-based with multiple levels; each level includes a set number of employees that increases in increments as you move up. A 30-day free trial is available, and training is provided separately by accredited trainers.

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