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SendBot

Chatbot and automation platform for WhatsApp and web customer service.

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SendBot is a SaaS platform for building chatbots and conversational automations without coding the main flow. It addresses the need to design, test, and publish customer-facing journeys across channels from one place, combining visual logic with integrations to external systems.

The Studio visual editor organizes blocks, conditions, variables, and actions; AI blocks and an AI Agent with MCP support can access external tools alongside deterministic flow steps. Channels include Chat Web (public links, embeds, custom domains) and WhatsApp via Meta's official API or a QR Code connection through Evolution API. Templates, webhooks, and API access connect services such as OpenAI, Claude, Gemini, Google Sheets, Stripe, Mercado Pago, OpenPIX, Make, Zapier, and Pabbly. Security controls include encryption at rest, RBAC, IAM protections, and LGPD/GDPR-aligned data deletion processes.

Plans are credit-based, with web sessions and WhatsApp messages consuming different credit amounts and additional credits purchasable. A free Hobby tier covers individuals and testing; paid tiers add team seats, storage, full integrations, custom domains, official WhatsApp, and analysis, with a dedicated option for larger organizations.

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