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Seasalt.ai

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Seasalt.ai is an omnichannel messaging and voice platform that unifies customer communications across SMS, WhatsApp, Instagram, Line, Messenger, and phone calls. It addresses the challenge of managing conversations from multiple channels separately, providing a single interface for text and voice interactions.

The platform offers several modules: SeaChat for text-based AI responses, SeaVoice for inbound and outbound voice calls, and SeaX for a complete omnichannel contact center. Features include campaign management tools, a RESTful API, and integrations with Shopify. AI capabilities are available as add-ons, with usage-based pricing for chat and voice responses, and a premium tier for advanced reasoning. The platform supports SMS, voice calls, and WhatsApp Business messaging.

Seasalt.ai is designed for businesses of all sizes, from startups to large enterprises. It offers a free plan with one human agent and unlimited chats, as well as tiered monthly subscriptions for messaging, voice, and omnichannel access. Enterprise options include custom pricing, white-labeling, HIPAA compliance, and custom integrations. Pricing is per user or per agent, with additional usage-based costs for AI features and communication channels.

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