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SABIO

Knowledge management for customer service, now part of the Serviceware platform.

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SABIO is a knowledge management solution that was founded in 2000 and acquired by Serviceware SE in 2018. It is now part of the Serviceware platform as Serviceware Knowledge Management. The software organizes corporate knowledge in a single source of truth and is designed for customer service use, with intuitive features and easy integration.

12 alternatives to SABIO

Ranked by how well each tool replaces SABIO: shared features, audience, price and popularity.

  1. KnowledgeOwl

    KnowledgeOwl

    Covers 9 of 15 key features.

    62 out of 100 match$100/mo

  2. HelpSite

    Simple, AI-searchable knowledge base software for public help centers, private SOPs, and S

    Covers 10 of 15 key features and has a free plan.

    Free plan
    62 out of 100 match$49/mo

  3. NiCE

    The AI platform built for better customer experience

    Covers 5 of 15 key features.

    61 out of 100 match$110/mo

  4. Guru

    The Governed Knowledge Layer for Enterprise AI

    Covers 9 of 15 key features.

    61 out of 100 matchContact sales

  5. Scoold

    Self-hosted Q&A and knowledge base for teams

    Covers 10 of 15 key features, has a free plan and is open source.

    Free planOpen source
    59 out of 100 matchFree

  6. Elevio

    Knowledge platform delivering contextual content to customers, agents and internal teams

    Covers 9 of 15 key features.

    59 out of 100 match$125/mo

  7. Slab

    Build a culture of knowledge-sharing

    Covers 7 of 15 key features and has a free plan.

    Free plan
    58 out of 100 match$6.67/mo

  8. Libib

    Cloud-based library management and circulation system for schools, organizations, and home

    Covers 13 of 15 key features and has a free plan.

    Free plan
    57 out of 100 match$9/mo

  9. Docsie

    AI Documentation & Training Platform

    Covers 9 of 15 key features and has a free plan.

    Free plan
    57 out of 100 match$170/mo

  10. HelpCenter.io

    Build a branded knowledge base customers actually use.

    Covers 7 of 15 key features.

    56 out of 100 match$29/mo

  11. Shelf.io

    Turns scattered enterprise knowledge into structured, contextualized, governed information

    Covers 0 of 15 key features.

    56 out of 100 matchContact sales

  12. skai verwaltung

    AI knowledge management platform for municipalities and public authorities.

    Covers 7 of 15 key features.

    55 out of 100 matchContact sales